Privacy Policy

Last Updated: June 15, 2024

At Trust Matrix Labs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://trustmatrixlabs.com (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

1.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register on our Site
• Subscribe to our newsletter
• Complete a contact form
• Request information or assistance
• Participate in surveys or promotions

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Job title and company information
• Any other information you choose to provide

1.2 Automatically Collected Data

When you access our Site, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses
• Device information (such as device type and mobile device identifiers)

1.3 Cookies and Similar Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing activities on our Site. Cookies are small files that a site or its service provider transfers to your device through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Help us understand your preferences based on previous or current site activity
• Compile aggregate data about site traffic and site interactions
• Enhance and personalize your experience on our Site
• Help us offer you better services in the future

You can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of our Site may not function properly.

2. How We Use Your Information

We may use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our Site and services
• Responding to your requests, questions, and concerns
• Sending you technical notices, updates, security alerts, and administrative messages
• Sending you newsletters, promotional content, and other communications about our products, services, and events
• Monitoring and analyzing trends, usage, and activities in connection with our Site
• Detecting, preventing, and addressing technical issues, security breaches, or fraudulent activity
• Complying with legal obligations

3. Disclosure of Your Information

We may share your personal information in the following situations:

3.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be transferred as part of such a transaction as permitted by law and/or contract.

3.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

3.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access - You have the right to request copies of your personal information.
• Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure - You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing - You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing - You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

7. Third-Party Websites

Our Site may contain links to third-party websites and applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or applications. We advise you to review the privacy policy of every site you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us